01 Most flexible
Self-managed
You handle the payments — we send a clear invoice with NDIS line items, you reimburse from your plan. Fastest start, full choice of clinician.
NDIS Registered Allied Health Provider Melbourne
NDIS therapy
that just works.
Equal Therapy is a fully registered NDIS provider — audited annually against the Practice Standards. OT, Speech, Physio, capacity building, assessments and reports under one roof. Self-managed, plan-managed, NDIA-managed and support-coordinator referrals all welcome.
Registered
All three disciplines
Audited
Practice Standards, annually
Same week
No waitlist for NDIS intake
Registered NDIS provider
All management types
OT Speech Physio Assessments & reports
How funding works
However your plan
is managed.
We work with every management type. Tell us how your plan's set up at intake — the rest is on us. Service agreements, invoicing and progress notes are handled end-to-end.
02 Most common
Plan-managed
Your plan manager pays us directly. Tell us who they are at intake — we'll send the service agreement and invoices straight to them.
03 Registered only
NDIA-managed
We claim directly through the NDIS portal. Because we're a registered provider, NDIA-managed participants can use us without any extra paperwork.
04 Coordinator-led
Support coordinator
Send the referral, we'll take it from there. Direct line for coordinators, same-day acknowledgement, reports on the day they're due.
What we deliver
Everything an NDIS
plan asks for.
Three disciplines, six categories of work, one consistent team. Senior clinicians on every visit — not rotating juniors with a caseload they can't keep across.
01 Capacity Building · Daily Activities
Occupational Therapy
Home modifications, AT prescribing, daily living, sensory and executive function, school and workplace participation. Paediatric through to senior.
02 Communication
Speech Pathology
AAC, language, literacy, social communication, fluency, swallowing and feeding — across all ages.
03 Movement
Physiotherapy
Strength, mobility, gait and balance, neuro rehab, falls prevention, post-op recovery, hydrotherapy.
04 Goal plans
Capacity building
Fortnightly programs with measurable goals. Progress shared with your coordinator in writing — no black-box therapy.
05 Equipment
AT prescriptions
Low to complex assistive technology — trialled, prescribed, evidenced and reviewed. Quote-ready reports.
06 For your next plan review
Assessments & reports
Functional Capacity Assessments (FCA), Specialist Disability Accommodation (SDA), Supported Independent Living (SIL), Individualised Living Option (ILO), home mods evidence — all to current NDIA standards.
FCA SDA SIL ILO Home mods
For support coordinators
A provider your
caseload can rely on.
You've got enough on your plate without chasing reports and rebooking ghosted appointments. Refer a participant and we'll handle it from there — properly.
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Same-day referral acknowledgement
Intake reads, replies and rings the participant inside one business day. You get a status note that day.
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Reports on the day they're due
We commit to a date in writing. If something slips, you hear it from us first — not the participant.
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A direct line to your clinician
Email and phone for the OT, Speech or Physio on the case. No ticketing queues.
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Transparent billing, line by line
NDIS line items, dates, durations and clinician on every invoice. Easy to reconcile against the plan.
Why participants pick us
Three things plans
tell us we get right.
Registered & audited
Audited annually against the Practice Standards.
Being NDIS-registered means an external auditor checks our clinical governance, incident management, worker screening and policies every single year. It's the highest bar in the sector — and the reason NDIA-managed plans can use us without workarounds.
- NDIS Practice Standards compliant — externally audited
- Worker Screening, Working with Children, AHPRA on every clinician
- Formal complaints and incident processes — actually used
01 · Registered provider
02 · Reports that get read
Plain English
Reports your planner can actually use.
We write FCAs, SDA, SIL, ILO and home modification reports the way the NDIA wants them read — clear functional descriptions, evidenced reasonable-and-necessary statements, costed recommendations. No jargon walls, no padding to hit a page count.
Request a sample assessment outline No waitlist
Same-week intake. Every week.
Most allied health waitlists in Melbourne sit at six to twelve months. Ours doesn't. We staff to demand — meaning most new NDIS participants have their first visit booked inside seven days of intake, and urgent discharges go faster.
Book an intake call 03 · Same-week intake
The fine print, made big
The numbers behind
the registration.
3 of 3
Disciplines registered
OT, Speech and Physio — all under the same NDIS registration.
Annual
External audits
Clinical governance reviewed against the NDIS Practice Standards every year.
98%
First-time claim rate
Most reports go through plan review without resubmission or query.
<7 days
Intake to first visit
Median time from referral to a clinician in your home or in clinic.
NDIS questions
Common asks
about NDIS therapy.
Registration, management types, the support-coordinator workflow, and how to switch to us from another provider mid-plan.
Ask our intake teamAre you actually a registered NDIS provider?
Yes — Equal Therapy is registered with the NDIS Quality and Safeguards Commission across Occupational Therapy, Speech Pathology and Physiotherapy. We're audited annually against the Practice Standards.
Can you work with self, plan and NDIA-managed plans?
All three. Self-managed participants invoice and reimburse themselves. Plan-managed participants nominate their plan manager and we bill them directly. NDIA-managed participants are claimed via the NDIS portal — only registered providers can do this, and we are one.
What's the difference between self, plan and NDIA-managed?
Self-managed gives you full control over your budget and provider choice — you pay invoices and claim back. Plan-managed uses a third-party manager to handle payments — most participants pick this for the admin relief. NDIA-managed has the NDIA pay providers directly via the portal — registered providers only.
What's the support coordinator workflow?
Email the referral to intake — we reply same day with a service agreement, book the first visit, and send you a brief intake summary. From there: progress notes on request, reports on the agreed date, and a direct line to the clinician whenever you need one.
What's your first-time claim rate on assessments?
Most of our FCAs, SDA and SIL reports go through plan review without resubmission — currently sitting around 98%. We attribute that to plain functional language, costed recommendations, and treating each report like the planner is the audience (because they are).
Can I switch to you mid-plan from another provider?
Yes — and we make it easy. End your service agreement with your current provider, sign a new one with us, and we'll pick up where they left off. Bring whatever reports, goals or equipment trials you've already done and we won't redo what doesn't need redoing.
Ready when your plan is
NDIS therapy
that just works.
Registered, audited, in your suburb. Tell us how your plan is managed and we'll do the rest — service agreement, first visit and report, in writing, on time.
Registered
NDIS provider —
OT · Speech · Physio
All plans
Self · plan · NDIA —
any management type
Same week
Most new participants —
no waitlist